we are maib team
maib’s purpose
We create opportunities for people and businesses to grow and thrive.
maib’s vision
To be a tech-forward human-centric company, expanding across the CEE.
We will be achieving it via being committed to:
- providing smart and simple financial and lifestyle solutions
- inspiring our people to realize their potential and
- contributing to the well-being of the countries where we operate.
maib’s values
customer centricity
Our customers come first. Everything we do, from our products and services to our processes and communication channels, is based on their needs and desires.
We strive for excellence in every customer interaction, building long-term relationships based on trust and respect.
What we do every day for our over one million customers - whether individuals, businesses, from Moldova or the diaspora -is to serve them with dedication, respect, appreciation, and love.
innovation
Innovation means progress.
We aim to lead in technology, developing advanced solutions that meet the ever-changing needs of our customers.
Through everything we do, we create simple, efficient experiences that optimize processes and deliver value.
transparency
We are transparent and honest in all our activities.
We uphold the highest ethical standards, providing clear and accurate information about our products and services.
We build trust with our employees, customers, and partners by being transparent.
agility
Agility is key to our success.
We aim to be flexible and quick in our thinking and decisions, capable of finding efficient solutions to any challenge, no matter the context.
We must adapt rapidly to any change, tackling every obstacle with confidence and determination.
We continuously learn through achievements or mistakes and celebrate each success.
Agility enables us to stay ahead and be ready to face any unexpected situations.
team spirit
Team spirit is at the core of our success, and our people are our most valuable asset.
We work as a team, supporting each other and combining our strengths toward a common goal. We know that together, we are stronger. Each person brings a unique perspective, and through collaboration, we create better, more innovative solutions and experiences.
We operate in an environment where everyone feels heard, respected, and valued, knowing that each individual and we are all responsible for the company’s success and reputation.
empowerment
Empowerment is one of our key values when interacting with customers and employees.
We believe in our customers' potential and support them in achieving it by offering the right tools, information, and opportunities.
We also believe in our employees' potential and are committed to providing opportunities to learn, experiment, and take responsibility for their actions.
Every step is a chance to grow and take ownership of results. Empowering our employees fosters greater autonomy, supports professional growth, and creates a culture of trust and active engagement.
result orientation
We are a results-driven company. We know and work to achieve our goals.
We understand that success is not accidental but the result of the efforts we put in every day. When we commit to a task, we do not compromise and do not leave things unfinished. We apply the best solutions to achieve the most efficient results.
ponsibility in everything we do to create impact and bring value to our customers and the company. This approach helps us stay competitive and build a culture of excellence in everything we do.