Behind the most popular banking app in Moldova, maibank, stands a talented and passionate team – the maib digital platform team, also known as the "Digital Orchestra". However, what does it mean to be part of this orchestra that transforms banking into a top-tier digital experience? In this blog, we will explore what motivates the members of this team and how they manage to make life simpler and easier for hundreds of thousands of maibank users.
“Who, if not us!” – The role of the digital team in transforming the customer experience
Svetoslav, Product Manager, says that maib's digital team is the engine that drives the digital experience for customers.
"We like to be the ones who make sure our customers do not waste time and energy interacting with the bank. Maibank offers all services in one place – no lines, no stress."
The real impact of projects – The satisfaction of helping customers every day
Ana Maria, UX/UI Designer, felt the team’s work had a real impact when they integrated CasaHub into maibank.
"The increase in customers choosing properties from our catalog was a clear sign that we are making their lives easier. The launched projects are not just technological innovations, but real solutions for the daily needs of our customers."
The atmosphere in the digital team – A core that learns from mistakes and celebrates successes
Mihai, QA Engineer, shared how important it is to have the right team during this process:
"We’ve come together through passion and talent. Sometimes things do not go as we would like, but we try again and make things better and more customer-focused. We are a team where mistakes are accepted because that’s the only way we can grow."
What motivates you to come to the office – Continuous development and the satisfaction of good work
For Serghei, UX/UI designer, motivation comes from the team he works with:
"I’m lucky to be part of a creative team where not only the result matters, but also the enjoyment of the process. It is smart, fun, and... Why not, sexy!"
"A team that blends technology with innovation"
Maib's digital team is not just about technology and innovation, but about people who make a real impact in the lives of customers. Every day at the office brings new challenges, continuous learning, and most importantly, the satisfaction of making banking more accessible and simpler for everyone. If you want to know what true innovation in banking means, stay tuned to learn the latest from Maibank and, of course, how the Digital Orchestra is evolving, because...
You Drive. Maib.
