A year ago, maib introduced the 'Thank You' initiative. This initiative is dedicated to recognising and appreciating the exceptional work of our bank employees, who consistently create memorable experiences for maib customers.
In the meantime, we have gathered hundreds of testimonials from our customers, who have remarked on the friendliness, professionalism, and dedication of the maib team, from the prompt handling of customer situations to the warm smile with which they are greeted and the commitment with which they are served.
Every feedback inspires us to be better, more passionate about the experiences we create and more motivated to develop banking products and services that fit our customers' lifestyles.
Here is some of the feedback received from maib customers:
"In just a few minutes, the employee Irina helped me overcome my limiting beliefs and some barriers of distrust in the banking system!"
"Dear maib, I want to thank you from the bottom of my heart for the nice experience and excellent service I received at the Hîncești branch."
"Today, I had a remarkable experience with a specialist from the IT department. I cannot express how delighted I was with the warm attitude and support I received.
He solved my technical issue quickly and efficiently, making the entire process pleasant and completely personalised."
Join our initiative and help us be better for you and your business! Please leave us feedback after interacting with the maib team on social media, at experienta.ta@maib.md or in the suggestions and complaints register in the branch where you serve. Thank you!
You drive. maib
