The online environment has recently become the space where scams have developed more and more, becoming more creative and manipulative, using the maib logo and taken images of state dignitaries and well-known people, including bank management.
Maib repeatedly calls customers and citizens to be vigilant and not fall prey to scammers who promise generous earnings with minimal investment.
The golden rule to protect yourself from Internet scams is NOT to give out bank card data under any pretext.
Protect yourself from scammers by following these rules:
- Do not disclose your personal data to anyone, including card details, card number, expiry date, CVV, PIN or OTP passwords received via SMS.
- Do not access links received from unknown people or posted on social networks that contain attractive get-rich-quick offers, even if public/famous people talking about certain earnings are displayed, and the maib logo is used. Check the information about the bank’s promotions and campaigns by accessing the official web page maib.md, the maib Facebook page (contains a blue tick, a sign that it is verified/accurate) or by calling the Contact Center service at 1313.
- Check if the post containing the maib logo and promising high earnings is published on the maib official page. If it's not, it has multiple grammatical mistakes, it's written in Russian, then it's a sign that fraudsters are behind the post. 99% of maib social media posts are written in Romanian.
- Do not act impulsively. The most successful scams are based on creating the hope that you will make quick financial gains.
- Do not access links received by email requesting you to modify or confirm personal data. Maib never requests customers' personal data related to the bank account or card via email, phone, SMS, or social networks.
- If someone you know asks you on social media to transfer money to them, make sure you're talking to that person and not a scammer who has stolen their identity on social media.
- To benefit from a money transfer in exchange for goods that you sell or services provided, do not access any received links where you are asked to enter card data, or one time passwords, including under the pretext of offering courier services and do not send anybody card picture. To receive a transfer, provide the 16-digit card number, and that's it.
- Before making an online purchase, get informed about the merchant by the reviews of other customers. Also, make sure that it is not a ghost/fake site.
- When entering card data in the online environment, draw increased attention to the page you are directed to when browsing, which must be truthful and secure. Only use sites with secured connections that use the secure SSL certificate (identified by https:// or the green security lock).
Be vigilant and take care of the safety of your data!
If your personal and card data are safe, your money is safe too!
