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The Direct debit product is based on mandate relationships (official representation), which entail the customer (payer) transferring the right and the bank assuming the obligation to make regular payments from the payer’s payment account for services, goods and works the customer benefited from, based on a direct debit instruction submitted at the bank by the supplier (payment beneficiary).


  • Customers do not have to worry about constantly monitoring their debts to the partner supplier;
  • Customers practically avoid the risk of suspended delivery of goods, services / works because of the failure to settle them on time; 
  • Customers save time and resources as they do not need to repeatedly visit the bank to fill out payment documents for goods, services, works used;
  • Settlements are executed by the bank in strict compliance with the mandate provided by the customer.